Impact Dashboard

Inbox

Website chat

Questions from people on the website. Your reply shows up in their chat window. Chats are deleted 24 hours after the last message.

No chat selectedPick a conversation to read and reply.

Settings

Weekly hours

When jobs and estimate visits can be booked. The website and the AI receptionist only offer times inside these hours.

Special dates

Holidays or one-off hours. These replace the weekly hours for that date.

How long appointments take

The time each booking blocks off on the calendar. You can still change the length of any single booking before you confirm it.

Booking rules

Offer start times every Gap between appointments (minutes) Minimum notice (hours) Book up to (days ahead)

The gap is kept before and after every booking — use it for drive time or dump runs. Minimum notice and the booking window apply to the website and the AI receptionist; you can always book anything from here.

Customer emails

Email the customer when I confirm a booking (if they gave an email)

Customer details are erased automatically 30 days after the appointment date.

Owner Dashboard

Inbox

Website chat

Settings

Weekly hours

Special dates

How long appointments take

Booking rules

Customer emails

Block time